Helpful Documents
Getting started with OfficeDog and PocketDog [PDF]How to install OfficeDog and PocketDog [PDF]
How to change species and product codes in an existing method [PDF ]
How to create a simple timber inventory method (10BAF Example) [PDF]
How to export and view all items in my DogFile (Dog Lists) [PDF]
How to collect multi-product data in pocketdog (part one using +^).pdf [PDF]
How to collect multi-product data in pocketdog (part two using +bar).pdf [PDF]
Video Tutorials
Getting Started With OfficedogSimple method setup tutorial [Flash]
Officedog job creation and data entry [Flash]
Reporting in officedog [Flash]
Getting Started with Pocketdog
Inventory setup (method) export to pocketdog [Flash]
Inventory setup (specfile) in pocketdog [Flash]
Other
Pocketdog exporter for Arcmap from fountains america [Flash]
General Support Policy and Rates
- Introductory Training Session (1 Hour) ~ Free with New Software Purchase
- Web Form Technical Support (Link Above) ~ Free
- Phone and Live Web Support
- Web Form Technical Support (Link Above) ~ Free
- - First 10 Minutes Free (Many questions are answered during this period)
- - After Initial 10 Minutes Our Support Rate Takes Effect
- Standard Support Rate: $75.00/hour
- Billed in 15 minute increments ($18.75 per 15 minute block)
- Featuring GoToMeeting®
- GoToMeeting® allows TwoDog support staff to view your desktop and field computer screen to quickly diagnose problems and provide hands on solutions and training.
- - Standard Rate Applies to:
- Technical support for OfficeDog and PocketDog
- Volume Table Creation and Evaluation
- Fountains will create volume tables based on your specifications.
- Data Compilation, Processing, and Reporting
- Fountains support staff will collect JOB files from you or your cruisers and provide data validation, JOB file merging, calculation, and reporting.
- Personalized Web Training for OfficeDog and PocketDog
- Personalized Forestry Specific ArcPad Training
- - After Initial 10 Minutes Our Support Rate Takes Effect






